Bandi Go Cancellation & Refund Policy
Booking Cancellation
Customers may cancel bookings subject to the cancellation conditions displayed during the booking process.
Refunds
Where a refund is applicable, the eligible amount will be processed through the original payment method or the applicable payment channel.
Provider Cancellation
If a confirmed vehicle or service provider cancels a booking, Bandi Go may process an eligible refund according to the applicable booking conditions.
Non-Refundable Charges
Certain charges may be non-refundable where clearly stated during booking or where services have already been provided.
Refund Processing Time
Refund processing time may depend on the payment provider and the customer's bank or financial institution.
Support
For cancellation or refund assistance, please contact Bandi Go through the official contact details provided on our website.